Returns & Exchanges
Cancel your activewear order within 30 days of delivery without hassle.
Return requests must be submitted within 30 days from when you received your Cavis gear, including rash guards, hoodies, and original ocean art apparel.
To initiate a return or exchange, notify our team with a clear statement and your order number.
Contact us at help@cavis.com
We process refunds within 30 days of receiving returned apparel. Reimbursements use your original payment method with zero added processing fees.
Return Conditions
To qualify for a return, please ensure your Cavis items meet these rules:
Bought within 30 days
In original packaging
The following goods cannot be returned:
Customized rash guards or personalized marine art apparel.
Items unsuitable for return due to health protection or hygiene reasons if unsealed.
Products that deteriorate rapidly or have passed their usable lifecycle.
Goods that are inseparably mixed with other items after delivery.
We reserve the right to refuse returns for merchandise that does not meet our return conditions.
Returning Goods
You are responsible for return shipping costs and risks. Please send items to our coastal depot:
Cavis Return Depot
We recommend trackable shipping. Cavis cannot be held responsible for gear lost or damaged in return shipment. A refund requires physical receipt or proof of delivery.
Gifts:
If your item was marked as a gift when purchased and shipped directly to you, you will receive a store credit certificate for the return value once we receive the item.
If the order was not marked as a gift, or was shipped to the purchaser first, we will issue the refund directly to the gift giver.
Contact Us
For return inquiries, email help@cavis.com
